Privacy Policy

Account Information

When you create an account, we collect your name, email address, and password. This information is required to provide you access to our courses and platform.

Payment Information

Payments are processed securely through Razorpay. We do not store your credit/debit card details or UPI credentials on our servers. Razorpay's privacy policy governs the handling of your payment data.

Usage Data

We collect information about how you interact with our platform — including courses viewed, lessons completed, time spent, and device/browser information — to improve your learning experience.

Communication Data

If you contact us via email or our inquiry form, we store your name, email, phone number (if provided), and message content to respond to your query.

To Provide Our Services

We use your information to create and manage your account, process payments, grant course access, track your learning progress, and issue certificates upon course completion.

To Improve Our Platform

Usage data helps us understand which content is most valuable, fix technical issues, and improve the overall learning experience for all students.

To Communicate With You

We may send you emails related to your account, course updates, new content announcements, and support responses. You can opt out of marketing emails at any time.

We Do Not Sell Your Data

NetSolver Academy does not sell, rent, or trade your personal information to any third party for marketing purposes — ever.

Service Providers

We share data only with trusted service providers who help us operate our platform: Supabase (database and authentication), Razorpay (payment processing), and email delivery services. These providers are contractually bound to protect your data.

Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of NetSolver Academy or its users.

How We Protect Your Data

We use industry-standard security measures including encrypted connections (HTTPS/TLS), secure authentication via Supabase, and regular security reviews to protect your personal information.

Your Responsibility

Please keep your account password confidential and do not share it with anyone. If you suspect unauthorised access to your account, contact us immediately at contact.netsolver@gmail.com.

What We Use Cookies For

We use essential cookies to keep you logged in and remember your preferences. We may also use analytics cookies to understand how visitors use our site. These do not contain personally identifiable information.

Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies may affect your ability to log in and use the platform.

Access & Correction

You have the right to access the personal information we hold about you and request corrections if anything is inaccurate. You can update most information directly from your profile settings.

Data Deletion

You may request deletion of your account and associated personal data at any time by emailing contact.netsolver@gmail.com. Please note that deleting your account will permanently remove access to all purchased courses.

Opt-Out

You can unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us directly. Transactional emails (receipts, password resets) cannot be opted out of.

Age Requirement

NetSolver Academy is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on our website. The date of the latest update is shown at the top of this page.