Refund Policy

7-Day No-Questions-Asked Refund

We stand behind the quality of our courses. If you are not satisfied with your purchase for any reason, you may request a full refund within 7 days of the original purchase date. No explanation required.

Our Commitment

Your satisfaction is our priority. We want every student to feel confident purchasing from NetSolver Academy, which is why we offer one of the most straightforward refund policies in online education.

Who Qualifies

Any student who has purchased a course on NetSolver Academy is eligible for a refund, provided the request is made within 7 days of the purchase date.

Who Does Not Qualify

Refund requests submitted more than 7 days after the purchase date are not eligible. Accounts found to have violated our Terms of Service — including sharing course content, account sharing, or fraudulent activity — are not eligible for refunds.

Bundle Purchases

For bundle or multi-course purchases, a refund applies to the entire bundle. Partial refunds for individual courses within a bundle are not available unless otherwise stated at the time of purchase.

Step 1 — Email Us

Send an email to contact.netsolver@gmail.com with the subject line 'Refund Request'. Include your registered email address, the name of the course you purchased, and your order/payment reference number if available.

Step 2 — We Review Your Request

Our team will review your request within 1–2 business days and confirm eligibility. We may reach out if we need any additional information to process your refund.

Step 3 — Refund Processed

Once approved, your refund will be initiated within 2–3 business days. You will receive a confirmation email once the refund has been processed.

Processing Time

After your refund is approved, it is initiated within 2–3 business days. The time it takes to reflect in your account depends on your bank or payment provider.

Credit / Debit Card

Refunds to credit or debit cards typically appear within 5–7 business days after processing, depending on your card issuer.

UPI & Net Banking

Refunds via UPI or net banking are usually credited within 3–5 business days after processing.

Wallets

Wallet refunds (Paytm, PhonePe, etc.) are typically processed within 1–3 business days and credited directly to the same wallet used for payment.

Course Access Revoked

Once a refund is issued, your access to the refunded course is immediately revoked. Any progress, certificates, or downloaded materials associated with the course will no longer be accessible.

Account Remains Active

Your NetSolver Academy account remains active after a refund. You are free to purchase other courses at any time.

Technical Issues

If you are unable to access your course due to a technical issue on our end and we are unable to resolve it within a reasonable time, you are entitled to a full refund regardless of the 7-day window. Please contact us at contact.netsolver@gmail.com to report the issue.

Duplicate Purchases

If you accidentally purchased the same course twice, please contact us immediately. We will issue a full refund for the duplicate transaction.

Unauthorised Transactions

If you believe a purchase was made on your account without your authorisation, contact us at contact.netsolver@gmail.com immediately. We will investigate and process a refund if the claim is verified.

Reach Out to Us

For all refund-related queries, email us at contact.netsolver@gmail.com or call us at +91 79008 10753. Our support team is available to assist you and will respond within 24 hours on business days.